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Frequently Asked Questions About Switching
Can I keep my phone number?
Yes, 100%. By CRTC regulation, all Canadian phone carriers are legally obligated to transfer (port) your number for free. It typically takes less than 10 minutes, and you don't even have to talk to your old provider.
Will my coverage get worse on a flanker brand?
No. Flankers (Fido, Koodo, Virgin Plus, Public Mobile) operate on the identical physical towers, frequencies, and antennas as Rogers, Telus, and Bell. Your signal bars and coverage footprint remain unchanged.
Can I use my existing phone?
Yes. All phones sold in Canada since December 2017 are unlocked by federal law. All you need to do is order an eSIM or physical SIM card from your new provider.